Privacy Policy
Last updated: August 2026
At ShiftSox, we care about your privacy and are committed to protecting your personal information.
This Privacy Policy explains how ShiftSox (“we”, “us”, or “our”) collects, uses, and shares your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website or place an order, we may collect certain information, including:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment details
- Order history
- Device information
- IP address
- Browser and cookie data
- Information about how you interact with our website
We collect this information when you:
- Browse our website
- Place an order
- Subscribe to emails or SMS
- Contact customer support
- Participate in promotions or surveys
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and shipping notifications
- Improve our website and customer experience
- Detect fraud and maintain security
- Personalize advertising and marketing
- Send promotional emails and SMS messages, if you opt in
3. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and help our website function properly.
Cookies may be used to:
- Remember items in your cart
- Save preferences
- Analyze website traffic and performance
- Personalize advertising
Our website may also use cookies to keep track of items you add to your shopping cart, including when you abandon your cart. This information may be used to determine when to send cart reminder messages by email or SMS, where permitted and where you have provided the appropriate consent.
You can control cookies through your browser settings at any time.
4. Email & SMS Marketing
If you subscribe to our email or SMS marketing, we may send you:
- Promotions
- Product updates
- Cart reminders
- Educational content
- Exclusive offers
You can unsubscribe at any time using the unsubscribe link included in our emails or by replying STOP to SMS messages.
Consent to receive marketing messages is not a condition of purchase.
Message and data rates may apply.
5. Sharing Your Information
We may share your information with trusted third parties that are necessary to operate our business and provide services to you, including:
- Shopify
- Payment providers
- Shipping carriers
- Email and SMS platforms
- Advertising and analytics partners
We do not sell your personal information.
Text messaging originator opt-in data and consent will not be shared with third parties, except with aggregators and providers necessary to deliver SMS services.
6. Payments
Payments are securely processed through trusted third-party payment providers, such as Shopify Payments and other payment providers available at checkout.
We do not store your full payment card information on our servers.
7. Advertising & Analytics
We may use tools and services such as:
- Google Analytics
- Meta Pixel
- Google Ads
- Klaviyo
- Shopify Analytics
These tools help us understand website activity, improve performance, measure advertising effectiveness, and provide more relevant advertising.
Third-party advertising partners may use cookies and similar technologies to personalize advertisements you see online.
You can control certain advertising preferences through your browser settings or the relevant advertising platform.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Object to certain processing activities
To exercise applicable privacy rights, please contact us at:
support@shiftsox.pro
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Process and fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
10. Security
We use reasonable security measures, including encryption and security technologies provided through our ecommerce and payment platforms, to help protect your personal information.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, operational practices, legal requirements, or regulatory requirements.
Any updates will be posted on this page with a revised “Last updated” date.